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Testimonials

Testimonials

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I never had such great service. Our minivan was hit from behind. Took care of everything. I received emails everyday on the status of my van. When I got it back, it was detailed and looked like a new van. I will always choose Mike's for any repairs! The best!
Gregory Kerr
I am very satisfied, they treated me like family.
Helene Johnson
I felt like royalty! They had me in and out in just a few minutes. They kept me posted as to the repairs in real time and my car was ready one day earlier than promised!!
Charles Cifelli
I have (2) cars that were taken to Mike’s Auto Body for repair due to the recommendation from my insurance company. They repaired the cars in a timely fashion, kept me informed and did a fantastic job. I highly recommend this body shop
Janet Campbell
It was an absolute pleasure doing business with this company. They were extremely professional and made it very easy. They worked with my insurance company, Geico. Right there in their business was a Geico representative and an Enterprise desk (had I needed a rental). The work was done quickly and came out like new. They also texted me each step of the way so I didn't have to wonder what was happening. We were very pleased with Mike's Auto Body, impressive!
Diane Wohlfiel​​
This place does a fantastic job. They text you everyday with the progress of your vehicle. I knew exactly when my car went in, when the parts were ordered and when they arrived. They kept me completely informed. I recommend Mike's to everyone I know. My vehicle was returned cleaner than I gave it to them. My driver's door was T-boned and they even replaced the VIN sticker. WOW!!! Thanks’ to everyone who worked on my car including the Geico rep and Enterprise for the rental.
Debbie Watkins
Great place ! Family friendly! Awesome staff. They do beautiful body work, also top notch service center. I recommend everyone to mikes auto body!
Austin Palka

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Believing that outstanding service should be complimented, I would like to tell you that you are fortunate to have Enrique Palomins employed with your company.  Having had to have my car towed yesterday, I had the pleasure of meeting this young man.  Efficient and friendly, Enrique was able to remove the stress I was feeling when I needed your services.  Take good care of him!
Rose Boice
Wonderful service. They kept me informed with weekly text messages and phone calls. Very professional staff. And I loved the added feature of having a rental car company right on the premises. Highly recommendable!
Brigitte Henderson

As I picked up my truck I had to take a step back and shake my head in disbelief. Throughout the entire ordeal Mike's Auto Body was the only company that gave me daily updates which goes a very long way. Tim was phenomenal keeping up with communication answering all of my questions. He even gave me a detailed walk around showing and explaining everything that was done. The body work has been flawless from what I've seen so far and the truck was returned to me in better condition than before the accident. Not once have I ever received service like yours for a project as big as this one. I cannot thank you, Tim and the rest of your team enough!


Greg Barker

I wanted to write and thank you for the excellent service I received recently when I brought my 1999 Mercedes SL 500 in for collision repairs. You were recommended by Bill’s European Auto Works out of Brooksville, where I routinely have my Mercedes serviced. It turns out that Bill’s cue to me was right on the money!
I found much to my surprise, your estimate process was incredibly organized and I told you so at the time, then when I finally checked my car in for repairs you gave me an estimated time of delivery, and once again, you are right on target.

Beyond this, I also found it very helpful that you are also affiliated with a car rental service right on property making the whole process of being without a personal vehicle for a few days, entirely painless.
When I came to pick up my car after repairs, you offered a quick walk around, and once again I was very pleased with the results of your repair work, and the icing on the cake was that the car had received a pretty thorough car wash inside and out, which I found a wonderful finishing touch!
Everyone I spoke with at Mike’s Auto Body was professional, knowledgeable, and the results of your workmanship were superb, and I’ll recommend your company to anyone in need of your services.
Thank you for all of your help Jerry!
Barry Hewelt 
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Mike auto is awesome friendly staff as well I would recommend anyone who needs body work on your vehicle they are excellent I had a tree fell on my vehicle took it to them through my auto insurance Geico I can thank mike's auto body enough for a beautiful job thank you everyone who work on my vehicle I am so beyond happy with all the services keep up all the awesome job Mike auto body
Judi Bartalis
Had an accident, out of state for me and in a moment of crisis with my father in law passing. I felt like family was taking care of me, daily text and professional/friendly phone calls when needed. Gerry C. went the extra mile to make sure my truck was repaired with excellence. Hopefully I will never need your service again!, but will recommend you to family and friends near you.
Douglass Fasseel
We have dealt with Mikes Auto Body for over 15 years ever since John Gannon took it over. I have always tried to find repair facilities that do good work & stick "with them" rather than shop around. It has always paid off in the long run. Mikes has always done "excellent" work on our vehicles from repair & repaint after an accident my wife had with her classic 1973 Gremlin X to some minor rust repair as well. They also have done work on my 96 Lincoln Town Car two different times after both a minor fender bender recently & an attempted break in a few years back when the thief really messed up the door handle area on the passenger’s side. They were able to "save" the door which kept the costs "down" on this repair as well. They did a perfect 3 stage "color match" on the car after both incidents too!! Jerry & Tim are great!!! They have worked with the insurance company & parts suppliers to save 2 vehicles that my son wrecked over the years that were right "on the verge" of being totaled out. I have been in their body shop and it is one of the "best equipped" ones I have ever seen. The staff is friendly & goes the "extra" mile to keep you informed of the progress on your vehicle while it is in the shop. I have recommended them to some of my friends who have had accidents over the years & they have been satisfied as well. Their AAA trucks that come to our rescue occasionally are "always" clean & well taken care of. The drivers are courteous & do all they can to make you feel "comfortable" under trying circumstances. In my opinion they are a "first class" shop and I "highly recommend" Mikes to anyone who has a need for body shop repair or paint work.
Joseph Castorino
We brought our truck in to get repaired after someone hit our vehicle. Our experience was wonderful from the beginning until the end. Gerry was our adjuster and he was pleasant and accommodating...he answered all our questions and all our concerns. They had our insurance company on site ...which was made easy to get everything taken care of...also rental car was on site also... Everyone was very friendly and all seem to have a smile on their faces which made you feel comfortable and relaxed. I would recommend anyone to go there.
Jeannine Z.
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First time I have ever had a car repaired, thought the experience was going to be a nightmare.  A friend recommended mike's auto body, from the first person i met Felicia I was at ease.  She walked us through the whole process.  Since I had Allstate ins. and the at fault driver had a no name ins. she explained how it would be much faster if i went through my ins. co. and let them go after his.  She explained how i could get a ticket, driving my car around with no left head light.  I really didn't know that.  She offered me a rental car while my car was being fixed, said my ins. would cover that, I thanked her, but i used my wife's car.  They told me it would take between 7-10 business days to get my car back.  i got it back in 9 days, job well done.  Looks as good as new.  I want to thank everyone at mike's auto body for a excellent job.  I’m a 70 year old male and thought this experience was gong to be a nightmare but instead Felicia made it a smooth transition getting my car back, good as new.                                                                        
William Demers
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I moved to Florida from Washington DC. Where I was a body shop manager for 33 years at a large dealership. When i started learning the Spring Hill area i passed by Mikes Auto Body and pulled into the parking lot to check it out and couldn't believe how nice it was. Not to long after i moved here i was at a stop light and someone hit my rear bumper so i knew where i was going to take it. When i arrived at Mikes Auto Body i was introduced to Tim Pogar who took my car in and was a great person to deal with. My car was only in the shop for a few days and i was so very satisfied with the repairs. One year later in my new 2016 Hyundai Elantra l was also hit again in the rear with over $6,000,00 in damage and Tim Pogar was the adviser who took my car in. Again after the repairs it looked in new condition. I would recommend Mikes Auto Body to everyone weather they need body work or service.
Larry J.
We want to give a big thank you to everyone at Mike's Auto Body & repair who were involved in putting our 2005 Honda Pilot back together. We want you to know what a wonderful job you did. We are very pleased and happy with the work that was performed. So again thank you and awesome job!
Jim & Sandy Guilinger
We are very satisfied with the repairs to our '14 Honda CRV. Jerry was friendly & most helpful when he estimated the repairs, giving us the best & worst scenarios, which we appreciated. This is the second time we've required your services. We especially liked the e-mail updates on the progress of the repair. Thank you very much for the good service.
Sam & Bev. Chiarella
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Mike's Auto Shop has always been better then great! Communication on a daily basis was great! Lobby area was extremely clean and neat, everyone was super friendly. I am very happy with my experience here! Justin was such a help and pleasure to work with. He made a stressful situation into a very pleasant one! Enterprise in the office was more than accommodating and also very friendly. 
Karen Monk
Service was exceptional! The people were friendly! Couldn't have been done any better! Thank you Joe Bell for everything!
Dewan Clawges
My first experience with Mikes Auto body shop was a pleasant surprise. Joe was very professional and knew his job well. The repair process of my automobile went smoothly. Joe offered calls or text with up-dates for the duration of the repair of my body work being done. The amount of time I was without a car was minimal. I am impressed with their service with the Auto body shop but with the mechanical repair of my automobile as well. I liked that the business was rated by AAA. The office staff was also knowledgeable and pleasant. I highly recommend this business and would be a repeat customer if the need be.
Sheila C.
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Great shop to go to in a bad situation. Lots of friendly people and felt like I was in good hands with Mr. Valone and Tim Pogar. Easy drop off and appraisal. I was kept informed by e-mail step by stop the different stages of repair. They had a driver drop me off at home when leaving the car and the driver picked me up at my home when the car was done. All in all an excellent experience both body and mechanical work done.
Terry Legel
Customer service is fantastic! Al was awesome! The people working here are genuine and give great car services!
Amber Arnts
Great service over the past decade. All of the experiences over the years have more than met our expectations. All repairs that have been performed internally and externally on out vehicles (especially after accidents) have restores the cars to their previous undamaged state. They have a knowledgeable and friendly staff that you can count on.
Damien F.

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I was referred here by a Geico insurance rep. after a fender bender and was very impressed with the efficiency of their business. The repair was mad quickly and looks good as new. The staff was all friendly and courteous.
Laura L.
Mike’s Auto Body and Repair did a fantastic job on my car! Runs great and looks great. They were also very friendly and helpful with my concerns. I highly recommend them for all your auto needs.
Karen Hachen
I had to take my truck to Mike’s Auto Body to get the bumper fixed. I pulled up to the front into the estimates area and was greeted by Tim Pogar. Tim spoke with me about my issue, took a look at the car, took pictures, ect. And then we went inside to work up the insurance estimate. He assured me that they would do the job right and he went out of his way to make sure I got OEM parts and not aftermarket. He went ahead and ordered the parts and set up my appointment for that coming Monday for me to drop off the vehicle. I dropped off the car and got a free shuttle ride back to my house that Monday morning. The work was completed exactly when they said it would be done and it was done right. The truck looks great. When I came to pick it up Tim came outside with me and made sure I was happy with the job and explained exactly what they did. He also did me a favor and had my check engine light diagnosed for me while they had my vehicle.
I would highly recommend Mike’s Auto Body & Repair to anyone in the area. It’s always nice to come across a company you can trust to do the job right and treat you well. I appreciate everything the team at Mike’s did and if I ever have the unfortunate need to be back at a body shop, it’ll definitely be Mike’s Auto Body & Repair!
Brian Appel
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My husband and I would like to compliment one of your excellent employees, Brian who works in the towing department. When he arrived at our resident, he greeted my husband and I with a smile, very positive outlook with his position with Mike's Auto Body and Repair. We appreciated his kindness, attitude and very friendly personality. He was a blessing in our life. We believe in his knowledge, compassion and kindness. This young individual will excel with your company. Thank you for keeping our vehicle safe, and for your time and consideration. 
Tim & Paulette Stephenson
People are very friendly too. Excellent service and follow up done by Renee!
Mike Milos
I brought my car from Tampa because a friend recommended it to me after an accident. I was so surprised when I got my car back to see that it had been completely vacuumed and cleaned inside and out! It looked amazing! They even cleaned my floor mats!!! I would recommend them again!
Yvetee Klausch
When our 2007 Ford Fusion was hit recently we had Mike's Auto Body do the repair work. They handled the entire insurance claim, got us a rental and did an outstanding job on the repair. The car looked brand new! Many thanks to Tim Pogar and all the staff at Mike's for the excellent work!
Bob East
After having a small accident with my Pontiac Solstice, I was recommended to go to Mike's Auto Body and Repair. They made my appointment to come in, (in a timely manner) they inspected my vehicle, graciously provided me with a rental car from Enterprise, which was on site, and kept me informed via text in regards to the progress with my vehicle.
They were professional, fast and very reasonable. Best experience ever, if there is such a thing involving the accident.
Cathy J.
I picked up my truck a few days ago. I have been driving it and have had no problems what so ever! I have a message for all future customers, Jarrod and his crew are great people!!!! I'm very happy with the service, timeline and quality of West Coat Mechanics. I had Jarrod and his crew put a new engine in my truck and there have been no problems with any of the work done. These people know what they are doing. If you want the job done right, please give them a chance. I have a hard time finding a shop I can trust but these people are great!
Brian Hock
High level of service and professionalism! I have used Mike's for both Auto Body and Mechanical service on my 2007 Lexus RX350 and they have always delivered on their promises.
Ron J.
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I took my car to be repaired at Mike's on the recommendation of several neighbors and my insurance company. They were very friendly and informative. Mike explained everything they would do and why. He texted me several times to report on the progress. The car was ready when he said it would be and it looked like new. I also thought it was very nice that they washed and detailed the car. I wouldn't hesitate to recommend them to anyone.
Valerie S.
Working with Geico Insurance, Mike's Auto Body did a seamless job from start to finish in the repair of my vehicle. They even had an Enterprise Rental Company on premise. Adjuster guided my claim and I was never more impressed with quick movement, quality, and repair. I definitely would recommend Mike's Auto Body and Repair. 
Carl F.
Dear John, The repairs are excellent! It is perfect and I couldn't be more pleased. Please extend my gratitude to Tim Pogar who took the time to walk me through the process. He was always pleasant and patient. I thank Gerry for his concern about timing for me to pick my car up Saturday. He was so courteous and polite. Thanks to Felicia at the front desk for her attentiveness. These employees were wonderful to me. I thank them.
Jean Lawrence
We've taken both of our vehicles to Mike's over the last few years; we've had bodywork and mechanical work done on each. Our experiences have been positive, friendly staff, quality work been done in a timely fashion, in addition they worked closely with our insurance company for each claim - there is a level of convenience at Mike's as well, with an Enterprise branch on-site. I would highly recommend Mike's to anyone looking for auto body repair or mechanical work. 
Charles B.
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I have been going to mikes for over 11 years and I couldn't be happier! The service is fast and convenient: they have a courtesy van if you need it. There is also a car rental place next door which also has good rates. Renee is especially caring and makes sure everything gets done properly. She stays in contact with me while they are working on my car. I trust them, and feel they give me an honest estimate and sometimes the final cost is actually less than the estimate. If they can find less expensive ways to fix something, they will try. I am loyal to them, and always recommenced them to friends. Thanks to everyone there at Mike's!
Tanya C.
I have been very happy with my experience with Mike's. They are efficient, friendly, and the repairs that have been done to 2 different cars have been perfect. They will continue to be my choice.
Kathy Fornes
I have been bringing my vehicles to Mike's Auto Body and Repair for years. The mechanic shop is top notch. My Ford Explorer got rear ended. I brought it to Mike's Body Shop for repair. I got it back fast and cannot tell they replaced the bumper at all! Great Job! The staff is very friendly and customer service is as good as it gets.
Wendy M.
I am very impressed by the friendly and knowledgeable people who greet and provide excellent service to their customers. The work was completed timely and the repair matches the original so well that it is invisible. I must assume that the technicians are very competent and skilled at their trade to provide this level of repair.
When I told a friend of my satisfaction he responded so positively while recounting his experience with Mike's that I am doubly impressed.
Keep up the good work Mike's staff.
Ron Conkle
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I received excellent service when I had a minor repair job. My car was beautifully repaired in the Auto Body Shop and the staff was courteous and efficient. I recommend their shop highly.
Yvonne Nelson
Mike's Auto Body is the best body shop I have ever used in 3 states that I have lived. Their estimator, Tim, was outstanding. His estimate was the actual closing bill - something that has never happened to me. The job was done in the time they said, professional, and totally satisfying. Mike's Auto Body will get all my business from now on.
Bobby Widmar
I have been driving for 50 some years. I have never had a most excellent experience with the best customer relations of any company; you are a 10 star company. It was almost enough for me to change my insurance policy. Also, the convenience of having Enterprise rentals there at the same time. For a car wreck place you guys are the best. Thanks for a job well done.
John Pollock
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Mike’s is the best in the State of Florida for the professional and caring treatment you receive from each party involved with work on your vehicle. Communication as to work being done is amazing. One can feel safe when you are in their care of your car as well as yourself. We are happy to be under the care of Mike’s Auto Body and Repair.
Marjorie P.
Great Service! The ladies at the front of the body shop were so sweet! If I ever need body work again this is the only place I would trust!
Linda L.
Jarrod in service was such a great help! He got my car in and out in a quick manner and did an amazing job! It is hard to find an honest place to bring your car to and I am so glad I found Mike’s! I was also recently in an accident with AAA and Tim took care of me! I will bring my car back for anything it needs! 
Mike L.
Dear Tim: 
My wife and I would like to personally thank you for your outstanding service in handling the repairs to our automobile. At the time of the accident we thought our car could not be repaired due to the extensive damage to both the front and rear of the vehicle. My wife loves her car and has always kept it in excellent condition and the thought of losing it was very stressful to her. Your assurance that it could be fully restored within a two week time period and within the insurance company’s cost estimates really uplifted our spirits. When we received the telephone call that the repair work was completed and we could pick up our car, we were overjoyed to see the finished product. Our car looked like it had just come off the showroom floor and the work that Mike’s Auto Body Shop performed was beyond what we had hoped for. My wife and I sincerely appreciated your special concern and effort in replacing the rear deck lids hydraulic supports, as they now work perfectly and provide us with peace of mind that the deck lid will stay in its open position without suddenly closing on my wife.

Again, the outstanding services you and Mike’s Auto Body and Repair performed on our vehicle are sincerely appreciated and we will recommend you to all our friends in the future.

Sincerely,
Tom and Sharon K.
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I originally came to Mike's for an estimate but ended up doing my body work here as well. Tim Pogar seemed very knowledgeable and seemed trustworthy, which can be hard to find these days. They did an excellent job fixing the vehicle to where it looks brand new. There are a couple items not installed yet, but instead of keeping my car hostage, they let me take my vehicle and when the parts come in, they said to come back and they would install them. It was really nice to see photos everyday of the progress of my vehicle as well. The email came from the insurance company that projected a date of completion on the 12th and wasn't finished until the 19th. That was my only issue with the whole process, but I would rather them get it right and take a little longer and be safe, than to cut corners and have to worry. For my troubles they gave for a nice discount off a synthetic oil change. I would recommend Mike's and so do many other people apparently because of the time it took to fix my car meant they had a lot of business. I will keep you posted about the parts they are supposed to fix once they come in. I like you guys but hope not to see you again.
Steve Hall 
This place does absolutely amazing work! I have taken my car here, and my family has always taken their cars here not only for body work, but for service work. My car looked better than it did when it came in, and I was so happy when I picked it up and it was cleaned inside and out! This place is the only place I trust with my cars!
Jenna W.
I was hit while I was in Wal-Mart and the person who did it left the scene. I stopped by Mike's to see what the damages were. The staff was very helpful and nice and the estimator sat down with me and went over my options. I decided to file an insurance claim and have the repairs done there. They helped me all the way through the repair with updates. I was so worried but took a chance and trusted Mike’s with the repair, but I'm glad I did. I just got my car back and you can never tell anything happened. 
T. Phillips
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Just want to say thank you for the care that you gave me with the repair of my car last week. You made the process so much easier than I had anticipated. This was my first accident and I was really scared of the process. Thanks to you I was comfortable knowing that I was in good hands with you looking out for me and my car.
Thanks A Million!!
Glenda T. 
This world is a nicer place because of good hearted people like you. I hope all the good you do comes back to you. Thank you so much for everything you do.
Sincerely,
Mike & Gaby
Mike's Auto Body & Repair did a marvelous job repairing my 2010 Malibu. Given that it was just short of totaled, they worked their magic for me. They were courteous, kept me informed by text message as the car went through its many stages of repair, and did the kind of job that I would have done myself, if I were able. They get my highest recommendation!
Clifford
Recently I brought my car in to have body work done, due to an accident that I was involved in. I was truly expecting for the whole experience to be a hassle and time consuming, because normally these kinds of situations are, but it was anything but. The staff at Mike’s Auto Body and Enterprise Rental Car made my experience pleasant and hassle free! All I had to do was drop off my car and pick it up, easy as pie!! The repairs were done in a timely manner, and done to perfection! I was also very impressed with how clean my car was.
Once again THANK YOU for making my experience a pleasurable one, and still believing in customer service.
Sincerely, 
Anna C.
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I have had the unfortunate experience to require extensive body work on my car on two occasions within the last year, one over $8200 in damage and one approaching $3400. On each job the staff was very professional and courteous. They are very helpful with working with your insurance company claims. The service representative assigned to my repair work was very forthcoming with keeping me apprised of the status of my repair jobs. Each time the promised due date was met. Most of all...my car looked fantastic when I picked it up. I would not consider using anyone else for my body work. I also took my mother’s STS Caddy there for repair and she too was extremely pleased with the outcome.
Terri
I took my 2002 Toyota Camry to your collision shop to be repaired after an accident to be paid by an insurance company, Liberty Mutual. I was very pleased by the way I was received and the estimate was handled. We set up an appointment and I brought my car in on that date to be repaired. The fact that Enterprise rental car was located in your building was a bonus, as I had to have transportation until the car was finished. I brought my car in on January 03. On January 06, you called and that the car was done, so I went to pick it up. When I arrived, the car was parked outside so I looked at it before I went in. The repair was excellent. When I went in, I told you that I was very pleased with the repair work and proceeded to pay for the work. You then told me that you had to do some extra work that you cleared with the insurance company and I thanked you for that. You then completed the paper work and I left. It was not until I got home did I realize how great you had detailed the car. I want to thank you for that. I am very impressed with the work that you have done. I will highly recommend you to anyone that needs your services. Thanks again.
A very satisfied customer, 
Richard Y.

I wanted to take this time to thank you all for repairing my wife’s 2008 Toyota Rav4 about two months ago. Your word to me was that the workmanship would be top notch. The work done was in fact first class and I will be your best advertisement out in the community when someone needs body work or mechanical repairs. I reported back to my insurance carrier (USAA) how pleased we were with the work performed. I wish your staff continued success as we move into the New Year 2011.
Respectfully,
William E.
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I would like to thank everyone for the great body work that was done on my 2007 Ford Escape. I am very pleased with the work done and the courtesy I was shown. The whole process was done very professionally and simplified!
Thank you!
 Paul P.
A thank you for repairs made on my 2010 Chevrolet Camaro. It was nice to meet you and have a short chat. After coming to the shop we left our car there for repairs. Our estimate was written quickly, and when he called he was professional and compassionate.
God bless your staff.
Mrs. P.
My car came back to me looking like new! I wanted to thank you and your amazing crew for such a great job. The entire experience was as pleasant as it could have been. Everyone was extremely nice. You should be proud of such a well run company. It reflects on you and your values. Thank you so much.
Eddie & Jean Lawrence 
Dear Jerry,
I want to thank you and your staff for the efficient manner you took in finding the proper bumper cover for my RAV4 and installing it. The paint is beautiful! I want to thank you and all of your staff for your courteous service!
Regards, 
Charlie
 Mr. Jerry Comaianni
Mike's Auto Body and Repair
Thanks for making my day a litter brighter, and for the care you took to repair my 2002 Altima. And also, for cleaning the paint and making it look like new.
Great Job! Thank you, 
sincerely,
Mrs. Cierpka
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A little over a week ago, a very careless and inattentive driver backed into my beautiful car. Needless to say that this was upsetting to me, however what followed was quite wonderful. I brought my car to you on Monday so you could give me an estimate of the damages. You were extremely courteous and efficient. On Wednesday, I was able to bring my car in for repairs, and two days later, just like you had said, my car was ready. Not only was she repaired and looked as though nothing bad had ever happened, but she was also gleaming inside and out. I want to thank you for taking such great care of my lovely Charger, the way I try to myself. You, as well as everyone I have encountered at Mike's Auto Body, were refreshingly pleasant, helpful and obviously very competent. I will gladly recommend you to everybody I know, and will not hesitate to come back to you, even for regular maintenance. Once again, thank you for helping turn an unfortunate and frustrating event into a very pleasant experience. 
Very truly yours, 
A. N. Guiler 
 
 A HUGE Thanks to you and your staff for the excellent care everyone gave to me and my Jeep Commander. Your service is remarkable and your staff is very professional and friendly. I greatly appreciate all that you guys did for me. The Commander looks great again!
Thanks so much,
J. Sloan
 
I had a most pleasant experience when I brought my car in for body repair and some checks for engine repair. Your estimate was worth every penny because my car now looks better than before my accident. A perfect job on the repair, paint and pin striping. I also asked for you to check my brakes and some other minor repairs. To my surprise you said to me that there was no need for new brakes and that the ones I had were just fine. Honesty will make me a customer for life. Anytime I went to other repair shops in the past they never said no repair was needed! I wouldn’t know if I needed a brake job or not, but thanks to you I know I can trust your company. In this world today it is very hard to find anyone that is honest and I just wanted to thank you! Another service that you did that surprised me was the cleaning of my car inside and out. You even cleaned a grease mark on my back seat that was there for a long time! I think a job well done needs to be praised so here it is in writing! 
 Thank you again, 
JoAnn LaMantia
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I am writing to commend your employees, one in particular, with whom I was very impressed. On 11/07 I brought my car in for body work, as recommended by my insurance company, Liberty Mutual, (as well as friends and colleagues). I rented a car from Enterprise which was there waiting for me when I arrived. 
On 11/08, I stopped at Winn Dixie on the way home from school (I am a teacher). Without going into the bizarre sequence of events, I somehow lost the keys to the rental car. I call Mike’s and the gentleman that answered was very kind and sent Randy, (their Roadside assistance man) to help me. 
Randy went above and beyond the call of duty as far as I am concerned. When he arrived he was professional and polite and did everything within his power to help me locate the keys. I had thought I dropped them in the trunk. When we finally got the trunk open, the keys were not there. We realized that I possibly dropped them in the parking lot. Although he was called away for another job, he said he would stop by afterward to make sure I was okay. 
Randy kept his word and came back to help. I went into the supermarket one more time to inquire about the keys and fortunately someone had found them and turned them in. Randy said he would wait to see that I safely left the parking lot. I made a suggestion to monetarily repay him but he said he just wanted to make sure I was all right. All I can say is Randy has restored my faith in mankind, in terms of taking the time and energy to help another. He is good people and I request that you share this letter with him and place a copy in his employment file. Thank you! 
Sincerely, 
Betty Moore
It is with pleasure that I am passing on the appreciation of AAA Member, B. Uhlir, for the outstanding service she received from your service technician. Please reference call number 3091 on November 10, 2009, for recognition of your employee. Ms. Uhlir called us back to make sure the service technician receives a compliment. 
All of us at AAA Auto Club South continually strive to achieve superior service on behalf of our Members, and Mike's Auto Towing is a key part of that service staff. You do an outstanding job in serving Members in a distressful situation, and it is truly appreciated. 
On behalf of all of us at AAA Auto Club South, please accept my thanks for taking such good care of our member, Ms. Uhlir.
Sincerely,
Josh M. 
Regional Manager
West Florida
 
 
John, I would like to say thanks for a great job on my car, and a very fast repair. A special thanks for Tim who handled everything with my insurance. They were giving me a hard time and Tim took over and everything went GREAT!
Thanks a ton!
Jodie J.